Seamark Nunn is committed to safeguarding the privacy of our customers while providing the highest possible quality of service. We only use the personal data that we collect about you lawfully, in accordance with the General Data Protection Regulations (GDPR), effective from 25 May 2018.
When do we collect personal data about you?
When you register an account on our website
When you place an order for products or services via the website or by telephone
When you purchase or place an order for products or services in-store
When you engage with us via an email conversation
When you engage with us via our social media channels
What personal data do we collect about you?
If you have an account with us we collect: your full name, gender, billing address, delivery address (if different), email address and telephone number(s).
A record of the products and services you purchase from us, plus a record of delivery information (when applicable). your interactions with us through Mail order and stores
Your social media username, if you interact with us through those channels
Your image may be recorded on CCTV when you visit our store
How and why we use your personal data?
Our objective is to provide you with the best possible shopping experience.
We collect your personal data in order to process the order you have placed with us, to communicate with you in order to respond to any queries you may have and to manage our business relationship with you. For example, we may wish to phone or email you to advise you of the delivery timescale of your order.
We will not share your personal data for marketing purposes with any 3rd parties without your consent. However, please note that we may be required to pass on your personal data to our partner suppliers for warranty registration purposes in respect of a product you have purchased from us (e.g. to the product manufacturer). In such instances, we take all necessary steps to ensure that our partner suppliers adhere data protection standards that are at least as robust as our own.
How we protect your information
We treat your personal data with the maximum care and we take appropriate steps in order to protect it. All transactional areas of our website are secure through the use of 'https' technology. Access to your personal data is password protected, both on our website and within our own back-office transaction system. Your payment information (e.g. credit/debit card information) is not stored within our systems instead, it is captured and processed when making a purchase by third party banking systems (e.g. Paypal and/or Barclays Merchant Services).
How long will we keep your personal data?
We will only keep your personal data for as long as is necessary for the purpose for which it was originally collected. At the end of that period, your personal data will either be deleted or anonymised within our customer database.
The cookies in this shopping application are used to keep track of your cart contents, remember names and addresses when you ask for them to be remembered and, when relevant, keep you logged on.
You can switch off cookies if your browser allows this, for more information on how to do this, please refer to www.aboutcookies.org. However, you should bear in mind that if you exercise this option, you will be unable to use some of our online services.
Seamark Nunn does not use third-party advertising companies to place advertisements about our products and services on other websites and are not used in any way that abuses your privacy or security.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users browsing actions and patterns, and does not identify any individual.
The only cookies in use on our site are for Google Analytics, which is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site.
What are your rights over your personal data?
You have the right to request:-
Access to the personal data we hold about you (Subject Access Request)
The correction of your personal data when our records are incorrect
That we stop using your personal data when you withdraw consent for us to use it
Whenever you have given us consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Access to Your Personal Data Held by Seamark Nunn
You have the right to request a copy of the personal data that we hold about you. If you would like a copy of some or all of your personal data, please email email@example.com or write to us at the following address.
Seamark Nunn Limited, 400 High Road, Trimley St. Martin, Felixstowe, Suffolk IP11 0SG